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CANCELLATION POLICY
CANCELLATION POLICY
PAYMENT
Payment on arrival. Credit card will only be used to guarantee your booking.
CANCELLATION
Holiday Hotels
Cancel for free until several hours before your arrival. NOW WITH FREE CANCELLATION GUARANTEE! You can cancel or modify your booking free of charge until the day of arrival. In case of no-show, you will be charged the full price of the booking. If you leave the hotel before your date of departure, you will be charged the price of 1 of the booked nights you did not use.
Urban Hotels
If you cancel more than 7 days before 12 pm on your day of arrival, you will receive a voucher for the full price of your booking you can redeem at any hotel of Senator Hotels & Resorts, Spain. The voucher is valid for one year. If you cancel less than 7 days before your arrival, you will be charged 100% of the booking.
Flexible rate: free cancellation until 12:00 p.m. on the day of arrival, otherwise we will charge the amount of the first night. In case of “no show”, we will charge the amount of the first night