CANCELATIONS

Early Booking Plus, Early Booking, Long Stay and Big Families discount.
• If you cancel between 15 and 10 days before arrival, we will charge 5% of the total of your reservation.
• If you cancel between 9 and 3 days before arrival we will charge 15% of your entire reservation.
• If you cancel between 48 and 24 hours before arrival we will charge 25% of your entire reservation.
• If you cancel the last 24 hours before arrival we will charge 35% of your entire reservation.
• In case of No Show or cancellation after 12am the day of the arrival, we will charge the total amount of the reservation.

CONDITIONS

Early Booking and Early Booking Plus conditions y Reserva Anticipada Plus:
• Available with the following offers: Roulettes, Discover Andalucía and single-parent with kids. Don't valid with any other offer.
• If you stay less than 5 nights, a supplement will be charged. In order to get the discount in your reservation, you must pay 50% of the total amount before 18/03/19 for the Early Booking Plus and before the 07/06/19 for the Early Booking.
• Starting at 05/03 (Early Booking Plus) and starting 01/06 (Early Booking) and 24 hours before of the arrival, modifications are allowed, subject to availability and upon request, if you pay 30€ (non refundable). Changes made with less than 24h before the check-in are not allowed. Under no circumstances, is not possible to change the name of the reservation owner.
• The discounts aforementioned above are only valid for Playa Hoteles, diverhoteles, Playa Apartments, Cabo de Gata Hotel, Suites Puerto Marina Aquapark Hotel and Senator Mar Menor Golf & Spa Resort.
• Minimum stay: prices are valid only and exclusively for a minimum stay of 5 nights.
- Stays of 4 nights: 20% supplement.
- Stays of 3 nights: 30% supplement.
- Stays of 1 or 2 nights: 50% supplement.
- Reservations for 1 night in All Inclusive Premium and All Inclusive Imperial Premium are not accepted.

CANCELLATIONS

• If you cancel between 15 and 10 days before arrival, we will charge 5% of the total of your reservation.
• If you cancel between 9 and 3 days before arrival we will charge 15% of your entire reservation.
• If you cancel between 48 and 24 hours before arrival we will charge 25% of your entire reservation.
• If you cancel the last 24 hours before arrival we will charge 35% of your entire reservation.
• EXPENSES FOR NO PRESENTATION: If you do not show up at the hotel or cancel after 12:00 hours of the day of arrival we will charge the total of the reservation.
• We offer a cancellation guarantee for reservations, as long as it is contracted at the same time you make the whole reservation: 29.90€ per room. The guarantee covers any cause of cancellation. The guarantee DOES NOT cover the expenses for non-presentation (no show), modifications, or early departures. It is necessary to hire it and pay it at the moment of making the reservation.

CONDITIONS

• From 05/04/19 - Modifications are allowed (subject to availability and upon request) from less than 45 days prior to the arrival date with a 30€ VAT included (non-refundable). A reservation owner name change it is not possible under any circumstances.
• Acumulable con Ruletas y oferta Monoparental. No acumulable con el resto de ofertas.
• 2 FREE Children up to 11,99 years old: sharing Double Room with 2 adults.
• Minimum stay: At Playa Apartaments the prices are availbles only for a minimum stay of 5 nights. At Playa Hotels the prices are availbles only for a minimum stay of 4 nights.
For arrivals from April 17th, 18th, 19tn and 20th, a minimum stay of 3 nights is applied.
For stays of 3 nights: supplement of 30%
PFor stays of 1 or 2 nights: supplement of 50%. Bookiing of 1 night in All Inclusive or Imperial All Inclusive won't be accepted.