CANCELACIONES

Early Booking Plus, Early Booking, Long Stay and Big Families discount • If you cancel between 15 and 10 days before arrival, we will charge 5% of the total of your reservation. • If you cancel between 9 and 3 days before arrival we will charge 15% of your entire reservation. • If you cancel between 48 and 24 hours before arrival we will charge 25% of your entire reservation. • If you cancel the last 24 hours before arrival we will charge 35% of your entire reservation. • In case of No Show or cancellation after 12am the day of the arrival, we will charge the total amount of the reservation.

CONDITIONS

Early Booking and Early Booking Plus conditions y Reserva Anticipada Plus: • Available with the following offers: Roulettes, Discover Andalucía and single-parent with kids. Don't valid with any other offer. • If you stay less than 5 nights, a supplement will be charged. In order to get the discount in your reservation, you must pay 50% of the total amount before 18/03/19 for the Early Booking Plus and before the 07/06/19 for the Early Booking. • Starting at 05/03 (Early Booking Plus) and starting 01/06 (Early Booking) and 24 hours before of the arrival, modifications are allowed, subject to availability and upon request, if you pay 30€ (non refundable). Changes made with less than 24h before the check-in are not allowed. Under no circumstances, is not possible to change the name of the reservation owner. • The discounts aforementioned above are only valid for Playa Hoteles, diverhoteles, Playa Apartments, Cabo de Gata Hotel, Suites Puerto Marina Aquapark Hotel and Senator Mar Menor Golf & Spa Resort.

CANCELLATIONS

- For bookings made using EARLY BOOKING OFFER, EARLY EXPRESS BOOKING OFFER, EASTER EARLY BOOKING OFFER and reservations with arrival on December 28th, 29th, 30th and 31st, 2018:
·· If you cancel between 15 and 10 days before arrival, we will charge 5% of the total of your reservation.
· If you cancel between 9 and 3 days before arrival we will charge 15% of your entire reservation.
· If you cancel between 48 and 24 hours before arrival we will charge 25% of your entire reservation.
· If you cancel the last 24 hours before arrival we will charge 35% of your entire reservation.
· EXPENSES FOR NO PRESENTATION: If you do not show up at the hotel or cancel after 12:00 hours of the day of arrival we will charge the total of the reservation.
We understand “arrival” as 12 am of the first day of the booking.
- Modifications are allowed (subject to availability and upon request) from 02/11/18 with a 30€ VAT included (non-refundable) surcharge for each modification. A reservation owner name change it is not possible under any circumstances.
- If these conditions are not met and the payment is delayed, ADVANTAGES of the advance booking will not be applicable, nor any subsequent claim for this concept will be accepted.

CONDITIONS

- Modifications are allowed (subject to availability and upon request) from less than 45 days prior to the arrival date with a 30€ VAT included (non-refundable). A reservation owner name change it is not possible under any circumstances.


- The discount is NOT available for the obligatory Christmas and New Year's Eve supplements.
- Accumulable with SINGLE YEAR END, CHRISTMAS IN FAMILY, MONOPARENTAL OFFER and RULETAS. Not cumulative with the rest of the offers.