This Portal is edited by the company GRUPO HOTELES PLAYA, S.A., whose head office is on Avenida Faro Sabinal, Roquetas de Mar (Almería), with National ID number A-04.108.973, and registered in the Almería Commercial Registry, in volume 563, folio 10, page AL-2.351, email address email@example.com and telephone number (+34) 950 62 70 10.
A) Personal data protection
In accordance with the provisions of the Spanish data protection regulation and, in particular, article 5 of Organic Law 15/1999, of 13 December, on Personal Data Protection (henceforth, LOPD), GRUPO HOTELES PLAYA , S.A. (henceforth GRUPO HOTELES PLAYA) informs you that personal data provided through completion of any electronic registration form that appears on this site, as well as any data to which, if applicable, GRUPO HOTELES PLAYA gains access as a result of your browsing, of enquiries, requests or contracting of any service, or of any transaction or operation performed by you through this website, will be collected in a file for which GRUPO HOTELES PLAYA will be responsible.
GRUPO HOTELES PLAYA informs Clients that they may exercise their rights to access, rectification, cancellation and opposition as follows:
If you need to unsubscribe from our offers bulletin you can do so by writing an email with NO PUBLICITY as the subject and sending it to firstname.lastname@example.org.
If you need to remove all your personal details you must contact the customer services department (email@example.com) or notify the appropriate team responsible for handling this in writing, which in all events shall be:
- Customer Services
- Marketing Dept. GRUPO HOTELES PLAYA S.A. (Ref: Data Protection) Edificio Playa Hoteles
- Avda. Sabinal, 341
- 04740 – Roquetas de Mar (ALMERÍA)
With the exception of Personal data provided by Candidates in the HR section, which must be sent to:
- Staff Selection
- HR Dept. GRUPO HOTELES PLAYA S.A. (Ref: Data Protection) Edificio Playa Hoteles
- Avda. Sabinal, 341
- 04740 – Roquetas de Mar (ALMERÍA)
GRUPO HOTELES PLAYA requests that you notify them in writing (post, fax, email), of any modification to your personal data to ensure that the information contained in their files is always kept up-to-date and does not contain any errors. In addition, you recognise that the information and personal data obtained is accurate and truthful.
At the time when data is being collected, the voluntary or compulsory nature of the data being collected shall be indicated. Refusal to provide data that is considered compulsory shall result in the service not being provided or impossibility to access the service for which the data was requested.
The purposes of collecting your personal data are those specifically indicated below and, in general, to carry out the provision of the services offered through https://www.playasenator.com/, as well as offering personalised products and services, improve the trading relationship and manage the requests made by our clients.
Notwithstanding the foregoing, GRUPO HOTELES PLAYA may use the personal data provided to respond to messages, queries or suggestions by email, fax, letter, telephone or any other technically available medium, and for sending publicity or promotional communications. If you do not wish to receive commercial, publicity or promotional communications, regardless of the channel used for this purpose, you may freely communicate your decision using the methods indicated above to exercise your rights. Your acceptance for commercial information to be sent is always of a revocable nature, without retroactive effect.
However GRUPO HOTELES PLAYA and the entities which will be indicated intend to send users commercial communications electronically, in accordance with the provisions of article 21 of Law 34/2002, of 11 July, of Services of the Information Society and Electronic Commerce. Through the acceptance of this Privacy Clause and Commercial Communications the user expressly authorises GRUPO HOTELES PLAYA and the aforementioned entities to send them commercial, promotional or advertising communications by email or any other equivalent means of communication.
Children under the age of 18 must have permission from their parent or guardian to provide personal data and contract the products or services on the GRUPO HOTELES PLAYA website.
In the event that you provide third parties’ personal data to GRUPO HOTELES PLAYA, in accordance with the provisions of article 5.4 of the LOPD, you must have informed them in advance of the treatment of the data provided, how it will be used, the existence and purpose of the file, the recipients of the information, the possibility to exercise rights of access, rectification, cancellation or opposition, as well as the identification data of GRUPO HOTELES PLAYA, in the terms and conditions set forth in this disclaimer.
GRUPO HOTELES PLAYA guarantees that it is responsible for the files of personal data which are obtained through this web page, and that they are duly declared to the Spanish Data Protection Agency and registered in the General Register for Data Protection, whose database can be consulted on the following web page (https://www.agpd.es/)
Unless otherwise stated, all information that is not considered personal data that you transmit voluntarily to GRUPO HOTELES PLAYA through the Internet (including any observation, suggestion, idea, graphics, etc.) shall remain at the latter’s disposal, which shall retain unlimited usage rights, without entitlement to any compensation for this reason in favour of it or any other person. Nor shall said information be considered confidential.
GRUPO HOTELES PLAYA informs the Client, in accordance with the provisions of article 5 of the LOPD, of the Purposes for which the Personal data collected on this website is used:
A. 1.) Client Registration Forms / Club Playa Vip Card
By completing the registration request for the Club Playa Vip programme, each cardholder accepts and authorises Grupo Hoteles Playa to use and handle the personal data provided and generated by use of the CPV card, for the specific purposes of the Club Playa Vip Programme, as well as for the purposes of offering personalised products and services and improving the commercial relationship with our clients. In addition, you provide authorisation for your data to be transferred to companies of the Group, which are understood as those which meet the requirements of article 42 of the Commercial Code, and those associated with the Club Playa Vip programme, from the following sectors: tourism, leisure, catering, hotels, travel agency, aviation, car hire and timeshare, within and outside Spain, with a view to offering you the best service as a client and providing you with information on our products and services, as well as assignee companies and third parties, on paper and telematically, related to the following sectors: tourism, hotels, travel, catering, leisure, recreation, relaxation and the sale and promotion of timeshare.
In accordance with the provisions of the LOPD, GRUPO HOTELES PLAYA has declared to the Spanish Data Protection Agency the corresponding file related to the personal data necessary for the operation of the programme. GRUPO HOTELES PLAYA guarantees the adoption of appropriate security measures to ensure the confidential treatment of said data, and in all cases you may exercise the rights of access, rectification, cancellation and opposition as indicated above.
A. 2.) Online Bookings
By completing the Online Booking form, you accept and authorise GRUPO HOTELES PLAYA to handle the personal data provided for the purposes of placing the booking requested and offering personalised products and services and improving the commercial relationship with our clients, as well as the transfer of said data to companies within the Grupo Hoteles Playa and associated ones, from the following sectors: tourism, leisure, catering, hotels, travel agency, aviation, car hire and timeshare, within and outside Spain, for the purposes specified above. In addition, clients who make bookings are informed that their personal details and those pertaining to the booking will be transferred to the companies which must intervene in the management of the booking and/or travel and to the destination hotel, regardless of the country in which these companies may be and allowing for international data transfers to occur, with the exclusive purpose of managing the booking and guaranteeing the execution of the same, in view of the contractual relationship maintained with you when you book online, and always in relation to the provisions of the LOPD.
A. 3.) Employment Form
By completing the Employment request, the applicant accepts and authorises GRUPO HOTELES PLAYA to use and handle their personal data and information provided in an automated way so that they form part of our staff selection database so that they are entered in staff selection processes for the different hotels and companies of the Group, exclusively for the purposes of staff selection. In any case the rights of access, opposition, cancellation and rectification may be exercised as indicated above.
A. 4.) Registration for distribution list of Offers, Promotions and Corporate news
GRUPO HOTELES PLAYA informs you that your email address will be entered into an automated file (distribution list) for the purposes of providing you with information on our news and offers by emails, unless you expressly indicate otherwise by mail to GRUPO HOTELES PLAYA.
GRUPO HOTELES PLAYA will not disclose your personal data to any other entity or company, with the exception of those established in the previous sections or in the event that the communication of data is protected by the LOPD. GRUPO HOTELES PLAYA guarantees that it will treat your personal data confidentially, making use of the same exclusively for the purposes indicated.
GRUPO HOTELES PLAYA informs you that it has implemented the necessary technical and organisational security measures to guarantee the security of your personal data and avoid their alteration, loss, treatment and/or unauthorised use, taking into account the state of the technology, the nature of the data stored and the risks to which it is exposed, whether they result from human action or physical or natural means. All this is in accordance with the provisions of article 9 of the LOPD and Royal Decree 994/1999, 11 June, which approves the Regulation of security measures of automated files containing data of a personal nature.
We would like to inform you that GRUPO HOTELES PLAYA has installed cookies on your system. A cookie is a very small text file which a web server can save on the hard disk of a computer to store a certain type of information on the user. It can only be read by the website which sends it to the computer.
* If you’re using Microsoft Internet Explorer, go to the menu option View, select Internet Options and access Advanced Options.
* If you’re using Netscape, go to the menu option Edit, select Preferences, and access the category Advanced.
GRUPO HOTELES PLAYA would appreciate it if you would accept cookies, as they help us to obtain more specific information which enables us to improve the content and design of our website to adapt it to your preferences. GRUPO HOTELES PLAYA can also register your IP addresses to diagnose any problems with our server, to manage our website and to analyse user trends.
D) Intellectual Property
All the audiovisual material, registered trademarks or any other element subject to intellectual or industrial property, contained in this website, is the property of GRUPO HOTELES PLAYA or they hold sufficient rights for its use. Reproduction of the aforementioned audiovisual material, registered trademarks or any element subject to intellectual or industrial property, included in this website, is only permitted if it is exclusively for personal use, and it is prohibited to perform any unauthorised modification, copy, rental, lending, transmission or diffusion.
The links which, if appropriate, exist on the GRUPO HOTELES PLAYA website may redirect you outside the network of websites owned by the group.
Neither GRUPO HOTELES PLAYA nor any other party involved in the creation, production or provision of this website will be responsible for damages, costs, losses or direct responsibilities, which are unforeseen, indirect or punitive which may arise as a result of access or use of this website.
All the content on this website is provided as it appears. GRUPO HOTELES PLAYA does not guarantee the accuracy of the material contained on this website, nor that it is adapted to any special use. Furthermore, GRUPO HOTELES PLAYA will not be held responsible for damages or viruses which may infect your computer or other property belonging to you due to the use or access through downloading of any material on the website.