CANCELLATIONS

- For bookings made using EARLY BOOKING OFFER, EARLY EXPRESS BOOKING OFFER, EASTER EARLY BOOKING OFFER and reservations with arrival on December 28th, 29th, 30th and 31st, 2018:
·· If you cancel between 15 and 10 days before arrival, we will charge 5% of the total of your reservation.
· If you cancel between 9 and 3 days before arrival we will charge 15% of your entire reservation.
· If you cancel between 48 and 24 hours before arrival we will charge 25% of your entire reservation.
· If you cancel the last 24 hours before arrival we will charge 35% of your entire reservation.
· EXPENSES FOR NO PRESENTATION: If you do not show up at the hotel or cancel after 12:00 hours of the day of arrival we will charge the total of the reservation.
We understand “arrival” as 12 am of the first day of the booking.
- Modifications are allowed (subject to availability and upon request) from 02/11/18 with a 30€ VAT included (non-refundable) surcharge for each modification. A reservation owner name change it is not possible under any circumstances.
- If these conditions are not met and the payment is delayed, ADVANTAGES of the advance booking will not be applicable, nor any subsequent claim for this concept will be accepted.

CONDITIONS

- Modifications are allowed (subject to availability and upon request) from less than 45 days prior to the arrival date with a 30€ VAT included (non-refundable). A reservation owner name change it is not possible under any circumstances.


- The discount is NOT available for the obligatory Christmas and New Year's Eve supplements.
- Accumulable with SINGLE YEAR END, CHRISTMAS IN FAMILY, MONOPARENTAL OFFER and RULETAS. Not cumulative with the rest of the offers.

CANCELACIONES

Early Booking Plus, Early Booking, Long Stay and Big Families discount • If you cancel between 15 and 10 days before arrival, we will charge 5% of the total of your reservation. • If you cancel between 9 and 3 days before arrival we will charge 15% of your entire reservation. • If you cancel between 48 and 24 hours before arrival we will charge 25% of your entire reservation. • If you cancel the last 24 hours before arrival we will charge 35% of your entire reservation. • In case of No Show or cancellation after 12am the day of the arrival, we will charge the total amount of the reservation.

CONDITIONS

Early Booking and Early Booking Plus conditions y Reserva Anticipada Plus: • Available with the following offers: Roulettes, Discover Andalucía and single-parent with kids. Don't valid with any other offer. • If you stay less than 5 nights, a supplement will be charged. In order to get the discount in your reservation, you must pay 50% of the total amount before 18/03/19 for the Early Booking Plus and before the 07/06/19 for the Early Booking. • Starting at 05/03 (Early Booking Plus) and starting 01/06 (Early Booking) and 24 hours before of the arrival, modifications are allowed, subject to availability and upon request, if you pay 30€ (non refundable). Changes made with less than 24h before the check-in are not allowed. Under no circumstances, is not possible to change the name of the reservation owner. • The discounts aforementioned above are only valid for Playa Hoteles, diverhoteles, Playa Apartments, Cabo de Gata Hotel, Suites Puerto Marina Aquapark Hotel and Senator Mar Menor Golf & Spa Resort.